Your own AI customer success manager, in Slack
One shared Slack channel. One dedicated AI CX agent. It improves your support setup every day, and you approve every change. Setup takes minutes, not weeks.
Limited pilot · You approve every change
Four things. That’s the whole offer.
The AI CX Manager is simple: a shared Slack channel where a dedicated AI agent works on your support setup every day. Here is exactly what that means.
One shared Slack channel with a dedicated AI CX agent
You get a Slack invite, you accept, and you’re in. Our team and your AI CX agent are already there. Any question goes to the channel. No emails, no tickets, no waiting.
Daily improvements, proposed to you
Every day, the agent reviews your support tickets and finds what could work better. It posts one clear proposal in your channel: what to change and why. You read it in a minute.
You keep control. Nothing changes without your approval
You approve or reject every proposal. Nothing touches your helpdesk until you say yes. The agent suggests; you decide.
Best-in-class automations, shared with you
Your agent learns from what works across thousands of ecommerce brands. The best automations for returns, sizing, shipping and order status reach your channel as ready-to-approve proposals. You get what top brands use, without building it yourself.
What this means for your team
Less time managing your support setup. More time selling. The agent does the watching, proposing, and improving.